Support

Support

Hawk-Eye support

The Hawk-Eye Support Team is a highly skilled team of Riverbed Certified Solution Professionals (RCSP), who will help you identify and resolve issues identified in the networks you manage and support.

All support issues are handled by RCPS’s only and our partners can leverage the comprehensive knowledge and experience that the team has on Riverbed solutions.

Daily hands-on, performing deployment, troubleshooting and maintenance of Riverbed products in small, medium and large organizations keeps our RCSP’s highly skilled – and assures you the best service and support.

Hawk-Eye users can review the status on their current tickets 24/7 by logging into Hawk-Eye support site.