“Hawk-Eye is proud to announce a Next Generation Proactive & Predictive Support Module (PPSM™) for Riverbed Steel-Head and Steel-Fusion showing its strong commitment to exceed customer expectations, which is a core part of Hawk-Eyes DNA”, says Rene Bach Pedersen, Founder and CEO at Hawk-Eye. Hawk-Eye has created PPSM™ to detect customer support issues, before you know of it, and even before it becomes a problem for the users. It provides notifications based on automated