Steel-Eye products and Hawk-Eye complimentary services are used by Riverbed ® Channel Partners, Service Providers and Systems Integrators to build enhanced support and outsourced service offers for organisations that already use or plan to deploy Steelheads within their IT infrastructure.

The Steel-Eye Monitoring Service provides:

• A fully automated monitoring and data collection capability 24x7x365
• In-depth reporting and trending of data used to ensure optimum performance within today’s dynamic IT environment with two levels of reporting features available from Steel-Eye Basic or Steel-Eye Pro
• Enhanced and automated alerting 24x7x365 with built in data capture and remedial advice to reduce triage times and support improved SLA’s

Additionally Steel-Eye can be deployed to deliver short term (30 day) assessments that support pre and post-sale activity, trouble shooting and detailed information in support of the business case when upgrades are planned.

Riverbed recognises this platform “as a proven service that continues to be a comprehensive and robust solution for automated Riverbed SteelHead performance monitoring, alerting and reporting”.

Hawk-Eye is a Riverbed Technology Alliance Partner, and has achieved the Gold level of membership. Hawk-Eye has joined the Riverbed-Ready Technology Alliance Program to create joint solutions that deploy quickly, work together seamlessly, and accelerate your critical applications and business services